Discover the Purrfect Cozy Retreat for Your Feline Friend!

Immerse your fur baby in a world of unrivaled comfort with our Premium Handmade Felt Cat Bed Cave. Designed to be a haven of relaxation, this bed is the perfect escape for your feline friend after a day of playful adventure.

Unique Features for Unmatched Comfort

Crafted with meticulous attention to detail, this cat bed boasts of:

100% Merino Wool: Renowned for its softness, durability, moisture-wicking properties, and breathability.
Dual Use: Can be used as a secluded hideaway or a plush bed for lounging, ensuring warmth in winter and coolness in summer.
Sleek Design: Enhances your room’s aesthetics while effectively hiding fur, dust, and debris.
Eco-Friendly: Absolutely free from harsh chemicals and synthetic materials, promoting a healthier environment.

When is it Best Used?

This versatile cat bed is ideal for all seasons. Its breathable nature ensures your kitty stays cool during those hot summer months, while its insulating properties guarantee warmth during the colder seasons. Whether your cat is in the mood to hide, sleep, play, or simply lounge around, this bed is the ultimate sanctuary.

What Makes it Special?

What sets our cat bed apart is its eco-friendliness. We prioritize the well-being of your cat, your family, and our planet. Plus, its stylish design seamlessly integrates with your home decor, making it more than just a cat bed – it’s a piece of art!

Benefits At a Glance

Encourages a sense of security and privacy for your cat.
Adaptable for all seasons, ensuring constant comfort.
Handmade craftsmanship guarantees durability and quality.
Supports an eco-friendly lifestyle.

Give Your Cat the Comfort They Deserve!

Invest in your cat’s happiness and well-being. Order the Premium Handmade Felt Cat Bed Cave today and watch your feline friend fall in love with their new favorite spot!

Shipping & Payment

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Wisteris (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://powellmall.shop

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.